About us
Welcome to U-turn LLC
At U-turn LLC, we’re all about making home care a little brighter and a lot more personal. Our mission? To bring a touch of warmth and care to every home we visit. We’re not just about providing services—we’re about enhancing lives with competent, committed and compassionate caregiving that feels like family.
Our Story
At U-turn LLC, we began with a dream of doing home care differently. What started as a small, heartfelt dream has blossomed into a dedicated team committed to enhancing each day for those we serve. From our early days to now, our passion for personalized care drives us to treat every individual with the respect and attention they deserve. It’s this commitment to seeing and valuing each person as unique that inspires us to continually strive for excellence and make a meaningful difference in their lives.
Our Values
Compassion
Everyone’s journey is unique, and we approach each one with kindness and understanding. Our caregivers make sure you or your loved one always feels cherished and respected.
Integrity
Trust is key. We’re committed to honesty and transparency, ensuring that everything we do is above board and genuinely focused on your needs.
Excellence
We don’t just meet standards; we aim to exceed them. Our team is dedicated to ongoing learning and improvement, so you get top-notch care every time.
Personalization
One size doesn’t fit all. We tailor our services to match your individual needs and preferences, ensuring that care feels just right for you.
A deep commitment to home care.
Our Mission & Goals
Mission
Our mission is to review in-home care by caring totally for the individual and not just their condition. Whether due to age or health condition, many people do better when receiving care in the familiarity and comfort of their own home. Aging in place is priceless, and we want more people to age gracefully and safely in their own homes.
Vision
Our vision at U-Turn is to create a happy and healthy senior community that has access to quality care at home through our affordable, high-quality, and premium home care services.
Why Choose U-Turn
We Won't Send Anyone Into Your Home That We Wouldn't Send Into Our Own Homes
Perhaps the thought of welcoming a virtual stranger into your home to care for your loved one is overwhelming. We want to put you at ease, which is why the recruiting and hiring process at U-Turn is extremely rigorous.
Our assurance: We will treat your family like our own.
Our company has a very simple unwritten rule: We won’t send anyone into your home that we wouldn’t send into our own homes. We value not only highly qualified caregiving services but also human interactions and relationships. Our people make the difference.
We aim to hire the top 20% of caregivers in the industry through our uncompromising recruiting and vetting process:
1. Rigorous hiring procedures: Criminal background screens, driving record checks, personal & employer reference checks, confirmation of U.S. employment eligibility, verification of training and certifications
2. Continuous staff training & improvement: Initial and ongoing on-the-job instruction, supervision and performance reviews.
3. Operational procedures: General and professional liability insurance, fidelity bonding, employment taxes, state and federal unemployment taxes, worker’s compensation insurance.
4. Industry-Leading Pay for Caregivers.
5. CPR/ First aid trained caregivers.
We are dedicated to retaining this high standard of caregiver selection throughout our organization because your trust is of the utmost importance.
Happy families since 2019.
Since 2019, U-Turn has been creating lasting happiness for families through compassionate, personalized care and support.
Have a question?
U-Turn offers a comprehensive range of services tailored to the needs of seniors, including personal care assistance (bathing, dressing, grooming), companionship, medication reminders, light housekeeping, transportation to appointments, and care coordination. Our goal is to support seniors in maintaining their independence and quality of life at home. You can read more on our services page.
Starting services with U-Turn begins with an initial consultation where we assess the client’s needs and preferences. Following this, we develop a personalized care plan and match the client with a compatible caregiver. We ensure a smooth transition and ongoing communication to address any concerns. You can start this service by clicking on any of our "Reserve a caregiver" buttons.
We employ a rigorous selection process for our caregivers, which includes thorough background checks, verification of training and certifications, and assessments of their experience and skills. Once hired, caregivers undergo continuous training and performance evaluations to ensure they are equipped to provide high-quality, compassionate care.
At U-Turn, we believe in individualized care. We start with an in-depth assessment of each client’s unique needs and preferences, which informs the development of a personalized care plan. This plan is regularly reviewed and adjusted to adapt to any changes in the client’s condition or preferences.
U-Turn stands out due to our family-oriented approach, commitment to hiring the top 20% of caregivers, and our focus on building meaningful relationships between caregivers and clients. We also prioritize ongoing assessments and training, ensuring that our care not only meets but exceeds industry standards.
We offer a variety of engaging activities designed to enhance social interaction and cognitive function. These include daily cognitive exercises, card and board games, arts and crafts, music and movie sessions, story sharing, and organized outings. We also assist clients in attending religious services, helping them stay connected to their communities.
We take great care in matching caregivers with clients by considering factors such as personality, interests, and specific care needs. Our goal is to foster a supportive and trusting relationship, which is essential for effective caregiving.
Safety is our top priority. We conduct thorough background checks on all caregivers and provide them with training on safety protocols and emergency procedures. Additionally, we maintain open lines of communication with clients and their families to address any safety concerns promptly.
Costs for our services vary based on the level and frequency of care required. We provide transparent pricing and will work with clients and their families to create a care plan that fits their budget while ensuring high-quality support.
Request a caregiver now.
Need assistance? Fill out our quick and easy form to request a trusted caregiver today and receive personalized support tailored to your needs.
